Packages are generally dispatched within 2 working days (excluding weekends and holidays) of receiving your payment. They are sent via GLS France with a tracking number and require a signature on delivery.
Shipping costs are free in Mainland France (except in Corsica) for any order totalling over €59. For orders totalling €59 or less, the cost of shipping is €6.90.
Shipping to Corsica and Europe (Germany, Benelux, Spain*, Italy*, United Kingdom*) is free for any order totalling over €99. In other cases, the cost of shipping is €14.90.
*For shipping costs to the Italian islands, the Balearic Islands, the Azores and Madeira, please consult the table below.
-The Italian islands: €39.90 for orders under €99; €19.90 for orders of €99 or more.
- Balearic Islands: €59.90 for orders under €99; €39.90 for orders of €99 or more.
- The Azores and Madeira: €79.90 for all orders.
Shipping costs include preparation and packaging costs as well as postal charges. We recommend that you group all your items into one order. We cannot combine two orders placed separately, therefore in such cases, shipping costs would apply to each order.
Products must be returned in the same condition in which you received them, with their original packaging and label, with a copy of the invoice, and in the same cardboard box or a similar one. Once we receive your package in our warehouses, we'll check the condition of the returned items, and proceed to issue you a refund.
The cost of the shipping paid at the time of the order shall not be refunded.
In cases where the purchase was made with a promotional code, the refund shall be to the proportional total amount spent after the discount was applied.
We don't do exchanges. If you wish to exchange an item, you must first request for the unwanted item to be returned, and then buy the item you want on our website.
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Contact us by telephone at
+33 3 85 25 50 50 or by email